Legal

Today’s self-storage managers and owners must deal with a number of legal challenges including but not limited to: lien sales and auctions, abandonment of goods and documents, changes in state legislation, tenant bankruptcy or death, collections, rental-agreement validity, protection of tenant information, and the storage of vehicles. Watch this page for ongoing insight.

StorageAuctions.com Announces 'Timeline Guarantee' for Online Lien Sales

Jun 24, 2020

StorageAuctions.com, a provider of online self-storage auction services, has announced its new “Timeline Guarantee,” a free service that helps facility operators navigate the online lien-sale process. The company’s platform is now optimized to...

ISS News Desk: California Cities Seek to Limit Self-Storage Operator Rights During COVID-19

Jun 17, 2020

Self-storage operators have been extremely compassionate with customers during the coronavirus pandemic, particularly tenants who face financial hardship due to the virus. Though practices like waiving late fees, offering payment plans and...

Self-Storage and the 3 Ds: Supporting Tenants in Times of Death, Divorce or Displacement

Jun 17, 2020

Self-storage rentals are often driven by the three Ds: death, divorce and displacement. These events are stabilizing factors for our business and support the bottom line, but it’s important to remember there’s more than money involved. Operators...

Inside Self-Storage 2020 COVID-19 Digital Issue

Jun 15, 2020

This Inside Self-Storage Digital Issue, with a focus on "Remaining Relevant in a Time of Crisis: Strategies to Adapt and Succeed Around COVID-19," explores how the self-storage industry has been impacted by the coronavirus and advice to help...

On the Front Line: Should Self-Storage Employees Receive Hazard Pay During COVID-19?

Jun 15, 2020

Self-storage facility employees are considered frontline workers, but does that mean they should receive hazard pay during the coronavirus pandemic? Learn about this benefit and who’s legally eligible to receive it.

Self-Storage Is Going Contact-Free in Response to COVID-19, But Is It Legal?

Jun 05, 2020

Many self-storage operators are offering contact-free services during the coronavirus pandemic, leveraging technology to adhere to government guidelines and offer a safe rental experience. The question is whether this approach alters the legal...

Los Angeles Passes Ordinance to Suspend Self-Storage Rent and Late Fees Due to COVID-19

Jun 02, 2020

The Los Angeles City Council passed an ordinance last week that requires self-storage operators to suspend rent and late fees for tenants who are unable to pay due to circumstances stemming from the coronavirus pandemic. The measure must still be...

Self-Storage Legal Advice for COVID-19: How to Operate as States Reopen

Jun 01, 2020

As states reopen after having shut down for the coronavirus pandemic, questions arise about how to get back to work safely. Here’s legal advice for self-storage operators on how to manage employees and customers in the new reality.

Self-Storage Talk Featured Thread: Resuming Late Fees and Lien Sales During COVID-19

May 26, 2020

In the wake of the coronavirus pandemic, self-storage owners and managers quickly jumped into action to modify their sites and operating procedures, not only to keep everyone safe, but to assist employees and customers who are facing financial...

ISS Store Featured Product: Self-Storage Mastery DVDs on Risk Management

May 19, 2020

The coronavirus pandemic has been a critical reminder of the role risk management plays in sustaining a successful self-storage business. Long after the current health crisis has passed, facility operators will still need to be knowledgeable and...

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