Operating a self-storage facility requires using various kinds of technology and software, all of which are constantly changing. Some examples include management software, kiosks, surveillance equipment, gate-access controls and a bevy of other gadgets.
Unfortunately, the only certainty about technology is its uncertainty. Regardless of how reliable the product is, all technology will have problems and require maintenance and upgrades from time to time. When that happens, there's no better place to look for advice and solutions to these challenges than the Technology, Software and Security forum on Self-Storage Talk.
The people who have the most experience using the same technology you use are your peers. When you run into a problem and need a quick response, you can post your concern in the technology area and someone will usually respond quickly.
Additionally, some of your peers might have more experience than you in using a specific kind of product, and they can provide a solution so that you don't have to wait to contact a vendor. The system works the other way, as well. If you've mastered the ins and outs of a certain program or piece of equipment, your knowledge is incredibly valuable to your industry mates, who will definitely be asking for help that you can provide with a single post.
Other common topics discuss technology and security strategies and philosophies. These threads include "Cameras: How Many Do You Have?", "Are Kiosks the Wave of the Future?" and "Memory on Your Computer".
To tackle problems with specific products, many company representatives are actually SST members. Their primary role on the forum is not to hit you over the head with how "wonderful" their products are (site rules don't allow it), but instead they jump into discussions to provide assistance and answer questions.
In short, the technology forum is just one more way Self-Storage Talk can make your day-to-day operations a little easier and help you navigate through the labyrinth of technological issues. If you haven't joined Self-Storage Talk yet, you can register for free here. We hope to see you on the forum!